Perle Product Warranties

Perle Warranties provide customers with return to factory repairs for Perle products that fail under the conditions of the warranty coverage. Products returned to Perle for factory repair are repaired free of charge and shipped back to the customer within 30 days of arrival at a Perle repair center.

All users that register their product warranty will receive free *60-day technical phone support that begins on the date of purchase.

Free 60-day phone technical support numbers and hours of availability.

Effective February 1, 2001, Perle connectivity products are covered by the warranties stated below. These warranties replace all previous warranties offered across the product ranges. Products shipped before February 1, 2001 retain their existing warranty coverage.

Perle Product Lines Covered under Lifetime Warranty Please review the details of the Limited Lifetime Warranty based on your country of purchase.
Terminal / Device / Console Servers (IOLAN, IOLAN+, JetStream, LanStream and CS9000 Series)	Serial & Parallel Cards (SPEED, UltraPort, SX, RIO and AT-FAST)
Ethernet Copper Extenders	Fiber Media Converters
Remote Access Solutions (PCI-RAS and 833)	AS/400 Remote Communication Controllers (594e)
Routers (P800 and P1700)

Perle Product Lines Covered under 5 Year Return to Factory Warranty Includes 60 days* of telephone support for registered users
Industrial Ethernet Switches

Perle Product Lines Covered under 2 Year Return to Factory Warranty Includes 60 days* of telephone support for registered users
Industrial Power Supplies	SFP Optical Transceiver Modules
Remote Power Switch	PoE+ Injectors

Perle Product Lines Covered under 1 Year Return to Factory Warranty Includes 60 days* of telephone support for registered users
Serial to Fiber Converters	PSI-MODEM-SHDSL/SERIAL to Copper Extenders
PSM-ME-RS232/RS232-P Serial Isolators	PSM-ME-RS232/RS485-P Serial Interface Converters
PSM-ME-RS485 Repeater	TC EXTENDER 2001 ETH-2S
Surge Protectors